Within the UK we use the Royal Mail Tracked 24hr service.

As the name suggests packages take 24hrs to arrive. We cannot be held liable for any delays experienced by Royal Mail.

Of course we do!

We use FedEx and UPS for our international customers. As you can imagine postage costs vary depending on locations so we have a couple of flat rates for orders outside of the UK. One for the EU and another for the rest of the world.

All products on our website are handmade and we prefer to make goods properly instead of quickly. Whilst every effort is made to ensure you receive your order as soon as possible lead times will often vary depending on the current order book.

Once made we use a tracked and insured Royal Mail service for all of our domestic postage options and so once posted delivery is approximately 24 hours.

Any delays experienced by the Royal Mail are outside of our control.

We only post packages on business days.

We hope that this never has to happen, but in the event that you're unhappy with one of our products, we'll gladly issue a refund for the purchase price of the item if it is returned in new condition within 7 days of arriving at your destination. The customer is responsible for all shipping fees.

If our product is the wrong size or colour for you, we will exchange it for the correct product within 14 business days of the purchase date. The original item must be returned in like new condition. If you've ordered a belt please check the size first by looping the belt around your waist without doing it up. This will give you a good idea whether or not the belt is the right size without marking the leather.

A replacement will be sent once the original item has been received. The customer is responsible for all shipping fees.

If you've requested any modifications or customisations WE WILL NOT be able to accept a return or a refund as it is NOT a product design we have displayed on our website and cannot be resold.